Fitness First QV Platinum - Melbourne CBD — Gym in Melbourne

ALL reviews about Fitness First QV Platinum - Melbourne CBD

• Jay Pea

  Added 30.01.2019

  Money grubbers. All they care about is selling you something. Don't sign anything until you're 110% sure you want to join. Don't accept any of the trials, its just a ploy to lure you in and pressure you. They wouldn't let me try any of the classes or use the equipment, which defeats the purchase of a trial and kept trying to make sign up on the spot, telling me promos like "no joining fee" ends today (which it didn't), "we'll give you 24/7 access for free" (and then went back on their word once i officially signed up" and the more i um and ah they more they started to throw at me, i.e. pt sessions originally costed $110 for 2 sessions and by the end it only costed $55 for 2 session because they will give me a special price for signing up today. Once you sign up, its all over, there is no service given, i needed something changed and they were not responsive and slow when actioned. I needed something updated in their system against my profile which would of taken 2 minutes to do and the girl behind the counter said "I'm busy so i don't know when i can get this done for you, could be today could be next week or a few weeks". Great customer service! Yet when i think back to when they were getting me to sign up everything was "YES YES", "OK", "NO WORRIES, WE CAN GET IT DONE NOW". I would rate the staff zero staffs if i could
• Tim P

  Added 17.01.2019

  For a 'platinum' gym, the range and condition of the free weight area is of poor to bad condition. Virtually no machines, cable machines/accessories in bad condition. Or non existent. Having been to several fitness First gyms around Australia, this is by far the worst. Maybe drop the platinum tag and upgrade the free weight area
• Steve Boston

  Added 04.01.2019

  After moving to Melbourne in July and spending all that time trying to find a good 24hr gym I finally found it. This would have to be not only best run but only one where members respect rules. Never before have I stepped into a 24hr gym so tidy and well organized and with bars stripped down after use. All those giving negative reviews go check some of the competitors like anytime and dohertys out I guarantee they will be an eye opener and you will be back
• Johnathan Gobeil

  Added 17.12.2018

  BIGGEST MISTAKE! Do not get a membership at fitness first, it is a huge disapointment. I would NEVER RECOMMEND this gym to anyone!! It is overly expensive for nothing, the cleanliness of the gym is very bad, the equipment is poorly maintained, the front desk staff is badly trained and will give you the wrong information if you have any question, the sales staff is unprofessional and won't return your calls, and the head office staff only cares about your money and not about your feedback or experience. I would recommend for you to get a membership at Anytime fitness, Snap fitness or any private/local gyms over fitness first. My experience with them was a big mistake from start to end. Do not make the same mistake I did to go for this chain that do not offer great services and do not care about their customers. Hope this review will help you to choose a better gym. Especially if you arrive internationally. Thank youJohn G.
• Daria Taafe

  Added 10.11.2018

  READ THE FINE PRINT. My 3 month contract finished, but I STILL had to give 30 days notice on top. Extremely misleading and unfair conduct.Also the treadmills are basic with delayed response on buttons, and the music is pop - not really body pumping music at all.Ask for a tour when you start on how everything works or you won't get one. Sign up process is rushed and very pushy. I can't wait to leave. Highly considering raising a case with the ombudsman.