Ive been here a couple of times and always have a similar experience. The aisles are really tight, close together and packing with people, especially with the vitamins being right at the entry. I understand its an incredibly busy store, however I think if they rearranged the layout a little, it would make many peoples experience a lot more plesant. The line is always backed up halfway down an aisle and if youre shopping there, it can be difficult to find what you nerd due to the crowds. There is a new chemist warehouse up the street I think, so it may be more pleasant to go there instead of this location.
Very friendly & very helpful pharmacist (John). Huge choices, huge supplies.
When I got to the cashier I had the worst experience in any Chemist Warehouse Ive been to. The cashier looked so bored, she did not acknowledge me and began throwing my items on the shopping bag. I dont know why she was given a job in customer service if in fact she doesnt know how to give service at all. Very terrible experience and I hope they train their staff better.
Don t go there. If you have a script take it somewhere else as you will have a better service. The chemist saw me standing there for 5 min. Not once did he ask me what i need until someone else came and ask. He was just pretending looking at shelves. Rude and pathetic staff!
This store is absolutely ridiculous when busy, you cant fit past people in the isles and try find the end of the que when you pay?? Its round a corner past 2 isles and goes down the last isle. This setup is absolute stupidity from a customer service perspective, FIX IT! chemist warehouses in general need to do is improve the speed of service for prescriptions and over the counter medications. It can be such a wait, But if this wait time was cut down you would also get all the customers that are in a hurry that are willing to pay more at other chemists for time efficiency and convenience
Chemist Warehouse Melbourne is a UK Pharmacy based in Melbourne, East Midlands. Chemist Warehouse Melbourne is located at shop l2/345 Bourke St, Melbourne VIC 3000, Australia, Melbourne, East Midlands 3000, UK.
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