I have been with this bank for many years and every ME representative I have come across are respectful, patient & helpful. Nothing is too hard.I hardly pay any fees and it works for me.I didn't need a RC to know the Big 4 were not on my side. Changed years ago.
Stupid.Didn't owe any balance on the credit card n still yanked money out of my commbank account on a direct debit. Rang them to explain, half assed customer service personnel didn't bother paying attention goes "well if u haven't cancelled the card it'll still have payments taken out..". arrogant.. then dumb.Closed my account with them. don't need to deal with this quality of ppl and as it is the rudimentary piece o $hit banking "app" they offer which is really just a web page access in the form of an app.
Appalling services. When you are looking for a bank to put your hard-earned money in, look for someone with good services and good reviews. Mebank offers a decent rate, but they are shockingly slow in responses. I ended up losing money with the term deposit.
Me Bank is an alright bank, though there are too many fees that aren't clearly outlined, and the mobile app doesn't seem to ever work after 12am due to maintenance issues - so if you're stranded on a night out with no money and you need to transfer from your savings to your card, YOU CAN'T. Though the guy is spoke to who informed me that i've been getting charged $10 every time my card declines because i don't have enough money on it, was very nice and helpful. He and the colour of my debit card have been the only good things about this bank.
Have been with ME bank from the start 17 years. We have never had a problem with them great phone service. You always talk to an Australian person so no language barriers. If there is ever an issue with their website they shut it down for security reasons. They contact you if there is unusual spending on your cards to confirm its you. Would highly recommend them. You can deposit money at any post office.
ME Bank is a UK Bank based in Melbourne, East Midlands. ME Bank is located at 360 Elizabeth St, Melbourne VIC 3000, Australia, Melbourne, East Midlands 3000, UK.
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