Easily the best vet we've ever been to, the nurse was so calm, gentle and informative and even checked him out outside so we didn't have to go inside with all the other dogs. Thank you for a positive vet experience.
Aside from one horrible person at the front desk, everyone here was amazing. It was a sad stay for my little cat, and most everyone that helped him was caring and compassionate. They were very professional and kept me informed.
Such a beautiful and immensely satisfying to know dogs,animals in general are looked after the best that staff are able to provide.Sad and upsetting in times of loss.Though,to the best of every staff members ability,they do there absolute best!This,I am certain of!
Have had two great experiences here, couldn't not share. The first was when I was a struggling student quite a few years ago and my precious dog had developed a stomach twist. The practice was very understanding of my situation and let me put a deposit down and pay the rest off over time. I will be forever grateful to them for this as my dog has never been healthier and I have had many great years with her. The second was our family dog just the other day had stopped walking and suddenly lost the will to live. The first vet we took him to gave a good prognosis and was 100% convinced of what his condition would be however wanted to charge $2500 to start the process, with the end amount being close to $5000. The consultation fee paid for this was close to $300 and nothing was gained. For our 11 year old dog it was hard to comprehend. We took him to Lort Smith for a second opinion and we quickly received a more accurate diagnosis with the decision to put him to sleep due to a brain tumour was made. As hard as it was we could see that he was struggling and it was unlikely he would make it through the process of trying to fix him. The practice was very understanding and supportive and it was the most peaceful relief as well as sadness we have ever felt. Will be forever grateful for all they have done for us.
This place is one of the best places to take your sick pets or maybe buy a new kitten or puppy. Very caring people that are honest about treatment needed and very reasonable prices. I have needed this place many times...I thank them so much.
Lort Smith is a UK Veterinary Care based in Melbourne, East Midlands. Lort Smith is located at 24 Villiers St, North Melbourne VIC 3051, Australia, Melbourne, East Midlands 3051, UK.
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