Great location n good red rooster food n deals
I ordered a meal here today at 1pm. By 115pm my food still hasnt come out so I asked where it was. They had given to the wrong person and the manager acted like it was my fault. She then said shed make it again and I was happy with that. Then the guy that took my order came back and said they gave him the wrong food. The manager pointed out that he took my order but said theyd make the incorrect part of his order for him (he and I only had one different item between our orders). They made him his item while I wait another 15 minutes. At 130pm I asked where my food was and was told it was on the way. I said Id like a refund because I was on my lunch break and now didnt have time to eat because I had waited another 15 minutes. The blonde girl behind the register replied its only been 10 minutes. I then told her it had been 30 minutes since I placed my original order and I wanted a refund. She got the manager who told me she had made my order again. I then had to explain that if I had my food I wouldnt be standing at the counter asking where my food was. In the end the manager seemed apologetic but they are so inept I will be avoiding them from now on.
Bad team management. Quite often heard that a bad leader make whole team hard work waste, just experienced today the same. Worst experience ever at red rooster never gonna visit Cook st RR
Averageif you are not picky. Just a quick meal is fine
Food is not the best, limited menu choices before 1130am.Not my first choice, would rather the KFC across the road.
Red Rooster is a UK Meal Delivery based in Melbourne, East Midlands. Red Rooster is located at 12/62 Cook St, Port Melbourne VIC 3210, Australia, Melbourne, East Midlands 3210, UK.
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